Generate Process Status Report

NOTE: This is an Advanced Feature and is only available if you have enabled Advanced mode.

This feature allows you to analyse complex Multi-Maps, incorporating decisions and loops, to estimate the likelihood of different outcomes and to aggregate properties (such as cost or time) for the overall, end-to-end process (E2EP).

The PSR contains average data corresponding to a single execution of the E2EP. So, if for example the E2EP is From Supplier Invoice to Supplier Payment, the PSR will contain cost and time estimates corresponding to the typical, average processing cost and time of a single suppler invoice (and this would typically be minutes of effort).

To compute the data for a PSR mathematically is not tractable, so the method used in Process Navigator is simulation. In simulation, Process Navigator repeatedly runs through a process map from start to finish using the probabilities of each branch to estimate the likelihood of each Activity being triggered. By running the simulation hundreds or thousands of times, the frequency of occurrence estimates become ever more accurate. See What Happens in a Simulation? for more details.

Once the simulation is complete, the approximate frequency of occurrence for any given object in the process is known - and again to stress the point, this is the average frequency of occurrence of a single instance of the E2EP being triggered. For some objects, this might be very low (1 in a million for low likelihood exception branches for example), and for others that sit in loops, it might occur many tens of times.

The role of the simulation engine therefore is to compute the frequency of occurrence. It is the role of the Business Analyst to ensure the cost and time data associated with the execution of any particular object is accurate.

Armed with the frequency of occurrence, and accurate data corresponding to the single execution of a single object, Process Navigator can then provide E2EP costs and times simply by summing the the cost of each object multiplied by its frequency of occurrence. This is referred to as aggregation (see Aggregation).

To Generate a Process Status Report (PSR)

1. Ensure that the maps meet the pre-requisites for the simulation (see Preparation Steps for Simulation).
2. Set the Multi-Map Root to point to the Site (not the Library)
3. Select Process Metrics > Generate Process Status Report.

Process Status Report Component Files

When generating the PSR, it is assumed the Multi-Map Root is set to the root folder of a Site.

Process Navigator creates Library and Site folders in the folder specified in the Process Metrics Report Output field on the Locations tab of the Options dialog box. All PSR files are then written into the Site folder.

The following files are produced:

1. PSR.docx and PSR.pdf. Identical files containing all the summary data of the simulation run.
2. Metrics Model.xlsx, a Microsoft Excel file containing summary data of each E2EP that has been simulated.
3. For each E2EP, there is a further Excel file named in the form From A to B.xlsx that contains the detailed data for the specific E2EP.

All files are overwritten every time the PSR is generated.